(Sanibel, FL) 84 degrees, blue sky with a few clouds
We finally finished up with our repairs and maintenance at Lazy Days in Tampa. It really took way too long to have the work accomplished and we were disappointed with the quality of the service. For example, we had decided to have the appliances serviced. They have a package where they will inspect and service your a/c, furnace, refrigerator, stove etc. After we were told that this had been completed we found that the furnace had not been accessed. The seal around the cover had not been broken. We asked several times and were assured it had been done. After insisting that this could not be possible we were later told the service had inadvertently not been completed. We believe the technician did not want to deal with the seal and had avoided doing this service. Unfortunately, this makes you suspect everything from that point on. Luckily we knew what to look for but this was very disappointing..
We also found that they did not want to work with our warranty policy. First we were told that we were not covered by the company and then later we were told that everything had been approved but unfortunately the company was bankrupt. Both issues were not true and we had to be very insistent on Lazy Days submit the paper work. As it turns out our warranty paid them in full within 40 minutes of the invoice being faxed.
We also had to keep in constant touch with the service department to move things along. Otherwise, I think we would still be there. We finally got everything completed and are now in Sanibel.
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| Sunshine Skyway Bridge Over Tampa Bay |
My brother, wife, and daughter (Harry, Jackie, and Alison) are here and we made it just in time. We left our motorhome at MacDill AFB and have rented this beautiful home for a week.
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| Our Home For A Week |
It is a fantastic four bedroom home with a pool and hot tub. It has more than exceeded our expectations. They are celebrating spring break are so excited to be in Florida. Jackie's sister, husband, and daughter (Debbie, Bob, and Natalie) have also joined us We have traveled together before and have such a great time together.
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| Alison, Natalie, and Bob |
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| Our Nosey Neighbor Across the Street |
We had a great hamburger and the best milk shake last night at a place called
Chee Burger, Chee Burger. Be sure to check it out if you are in the area. It is so wonderful to see everyone and be together again.
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| Alison on the beach |
too bad about your servicing!!...gotta keep your eye on them all the time..geeshh!!!
ReplyDeleteI wish that had gone more smoothly for you. You hear a lot of talk about Lazy Days and I would have expected better service. Glad you have moved on. We were in Sanibel for our 10th wedding anniversary. So long ago but we really loved it. Hope your stay with family is a great one.
ReplyDeleteI'm so sorry you had such a bad experience with Lazy Days. I think I would follow up with a formal complaint letter. That kind of service needs to be corrected. I've often wondered if you paid to have your appliances serviced if they actually did the work. Now I guess we know that they may not. We have the number for a Mobile Rv repair guy in the Tampa/Zephyrhills area if you need appliance service.
ReplyDeleteHave fun on Sanibel. Wish we were there instead of rainy Georgia!
Beautiful home you are staying in. Burgers sound great. Glad you finally got your repairs completed and were able to get out of there.
ReplyDeleteInteresting info on Lazy Days repair service. Good thing you were on top of it and kept at them.
ReplyDeleteNice looking place you're in now.